Frequently Asked Questions
Everything you need to know about booking and visiting The Swing Lab in Andover.
We think we have covered everything here, but if you're not sure, why not give us an email or a call and we'll happily answer any further questions.
How do I book a session at The Swing Lab?
Booking is quick and easy — simply visit theswinglab.co.uk and use our online booking system to choose your date, time, and session length. You’ll receive instant confirmation and guaranteed exclusive access to the bay.
How long are sessions?
Sessions are booked in 30 minute increments, our most popular sessions are typically 1-2 hours for solo players, 2-3 hours for pairs & 3 players, and 4 hours + for groups of 4 or more. Allowing 1 hour per player to play 18 holes is a fair assumption. Naturally this is based on speed of play and whether you are putting or not. It can be done quicker with auto putt on, but better to allow enough time than too little.
How far in advance should I book?
Most sessions are booked 1–7 days in advance, but we recommend booking early — especially for weekends and evenings — to secure your preferred slot.
Can I walk in without a booking?
No, as an umanned venue all bookings must be made online via our booking platform.
Can I cancel or reschedule my booking?
Yes — please refer to our cancellation policy on the booking page. We ask for reasonable notice so we can offer the slot to other golfers.
Where is The Swing Lab located?
We’re based at Unit 20, Faraday Park, West Portway Business Park, Andover, Hampshire, SP10 3SA — with free parking on site.
What are your opening hours?
We’re open 7 days a week, 8am–9pm, all year round — including bank holidays. Rain or shine, The Swing Lab is always ready. We are only usually closed for 2 days a year, save for certain circumstances.
Is the facility private?
Yes — The Swing Lab is an exclusive-use facility. When you book, the entire bay is yours. There are no other golfers, no distractions, just you and the game.
How big is the bay?
Our bay measures 5.4m wide x 6m deep x 3m high — giving you plenty of room for full, uninhibited swings whether you’re right or left-handed.
Is the facility heated and air-conditioned?
Yes — the bay is fully climate-controlled, so it’s comfortable to play in all seasons, whatever the weather outside.
Is there parking available?
Yes, free parking is available on site at Faraday Park.
What simulator technology do you use?
The Swing Lab is powered by Trackman IO — the most advanced indoor golf simulator on the market, trusted by PGA Tour, LIV Tour, and Ryder Cup professionals worldwide.
What is Trackman IO?
Trackman IO is a dual-radar launch monitor and simulator system that measures 26 key performance data points every time you hit a shot — including club speed, ball speed, launch angle, spin rate, carry distance, and shot shape. It gives you the same data your favourite tour pros use.
What courses can I play? Our 4K Virtual Golf 3
Our 4K Virtual Golf 3 software includes access to world-famous courses from the Ryder Cup, PGA Tour, LIV Tour, and DP World Tour. Play Oakmont, St Andrews, Pebble Beach, and many more — all in stunning 4K.
Are swing cameras available?
Yes — we have both face-on and down-the-line swing cameras, so you can review your swing in real time on our wall-mounted touchscreen monitor and TVs.
These are in addition to the infrared 'strike' camera that is part of the Trackman IO software.
Do I need to bring my own clubs?
Yes, please bring your own clubs. We provide balls, tees, and refreshments.
How many people can play at once?
The Swing Lab can accommodate groups of up to 8 players in a single session — perfect for a fun group outing, corporate event, or team day.
In truth, up to 6 is the most practical due to the time in between shots, 4 is perfect, 6 is fine. 8 will require a long time period.
Do you cater for corporate events?
Absolutely. The Swing Lab is a fantastic venue for corporate golf days, team-building events, and client entertainment. Contact us to discuss tailored packages.
You can BYOB, order in take out or provide and store food for your group in our 2 fridges.
Is The Swing Lab suitable for beginners?
100% — The Swing Lab welcomes golfers of all abilities, from complete beginners to single-figure handicappers. Our technology helps players at every level understand and improve their game.
Do you offer junior sessions?
Yes, juniors are welcome at The Swing Lab. The bay is suitable for all ages and the technology works just as well for younger players developing their game.
Do you offer golf lessons?
Yes — we have coaches who can provide golf instruction at our venue alongside your simulator session. Get in touch to find out more about coaching options or refer to our coach / learn page on the website.
Can I use The Swing Lab just for practice?
Absolutely. Many of our customers use the facility purely for structured practice — working on specific shots, distances, or swing mechanics with the help of Trackman data.
How does Trackman data help me improve?
Instead of guessing what’s going wrong, Trackman IO shows you exactly what’s happening — your club path, face angle, attack angle, spin axis, and more. This means every session has a purpose and every improvement is measurable.
Do you offer memberships?
Yes — we offer membership packages that provide regular access at discounted rates. Visit theswinglab.co.uk and click the book now button for full details on current membership options.
Where can I find your pricing?
Full session pricing and package details are available on our website at theswinglab.co.uk. on the 'Booking & memberships' page, We offer options for solo players, pairs, three-balls, four-balls and small groups, and larger parties.
Click on the book now button to be redirected to the pricing page.